AIR TOTAL Emergency

French cardAT Emergency


Contact us

For more information on this service, remember that you can get in touch with your sales contact whose details are in your contract.


Urgent refuelling: take off in total serenity 24/7

Total provides its customers with a single hotline number to meet all urgent refuelling requests outside of its office hours, whatever the flight plan. You will be put in direct contact with a Total aviation professional.

For your security, we undertake to answer you 24/7 concerning:

  • urgent refuelling request
  • refuelling request following a change of flight plan
  • refuelling request to a destination not specified in your contract
  • change to your refuelling request

To handle all your requests with total efficiency, please have the following information ready:

  • company name
  • your name and telephone number
  • description of your problem
  • urgency level

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